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Dgi-collektive

DGI COLLEKTIVE
LEGAL

PRIVACY
POLICY

EFFECTIVE DATE: 4 SEPTEMBER 2026  ·  LAST UPDATED: 4 SEPTEMBER 2026

Welcome to DGI Collektive (“we,” “our,” or “us”). We are a multimedia production company based in Kenya. We respect your privacy and are committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website, https://dgi-collektive.com, or use our production services. This policy is designed to comply with the Kenya Data Protection Act, 2019 (DPA) and international standards, including the General Data Protection Regulation (GDPR).

01 THE DATA WE COLLECT

We may collect and process the following categories of personal data:

  • Identity & contact data — name, email address, phone number and company name when you fill out our contact or inquiry forms.
  • Technical & usage data — IP address, browser type, location data, and how you interact with our website (collected via cookies and analytics).
  • Portfolio media — photographs, videos, audio recordings and project details of clients or talent, processed strictly on the basis of prior signed release agreements.

02 LEGAL BASIS FOR PROCESSING

Under the Kenya DPA and the GDPR, we only process your data when we have a lawful basis:

  • Consent — you have given us clear, explicit permission (for example, ticking a form box or accepting cookies).
  • Contractual necessity — we need your data to execute a production agreement or deliver project quotes.
  • Legitimate interests — to maintain, optimise and secure our website and to showcase our artistic portfolio.

03 HOW WE USE YOUR DATA

We use your information to:

  • Respond to your business inquiries and manage client accounts.
  • Showcase our media portfolio and digital storytelling capabilities.
  • Analyse website traffic to improve user experience.
  • Protect our website from security threats, spam or malicious software.

04 DATA SHARING AND TRANSFERS

  • Third-party providers — we do not sell your personal data. We only share data with trusted service providers who help us run our site (for example website hosting, anti-spam tools and analytics providers), under strict data protection terms.
  • International transfers — if your data is transferred outside Kenya (for example to cloud servers located in the US or Europe), we ensure appropriate safeguards are in place to match Kenyan legal standards.

05 YOUR RIGHTS AS A DATA SUBJECT

Regardless of where you live, you have the following rights regarding your data:

  • Right to access — you can ask for a copy of the personal data we hold about you.
  • Right to correction — you can request that we update or fix inaccurate information.
  • Right to erasure (“right to be forgotten”) — you can ask us to delete your personal data or remove your image or media from our portfolio pages.
  • Right to withdraw consent — you can change your cookie preferences or opt out of communications at any time.

To exercise any of these rights, please contact us at Inbox@dgi-collektive.com. We will respond to your request within 14 business days.

06 DATA SECURITY

We implement robust technical measures, including SSL encryption (HTTPS), to ensure that your data is secure from unauthorised access, loss or alteration.

07 CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or in local regulations. Any updates will be posted on this page with a revised effective date.

08 CONTACT US

If you have any questions, concerns or requests regarding this Privacy Policy or your data rights, please reach out to us:

DGI Collektive
Email: Inbox@dgi-collektive.com
Baricho Road, Ambar House, 2nd Floor · Nairobi, Kenya
Website: https://dgi-collektive.com